Your Privacy Choices

Effective Date: June 16, 2026 

I.               Who We Are

 Thank you for using this Site. This Privacy Policy describes how your personal information is collected, used, shared and otherwise processed (as defined below) when you visit or make a purchase from Icon Manufacturing and Sales Incorporated, a registered business entity in the State of Delaware, operating and doing business as (d/b/a) PETAGZ.

 

Along with our affiliates (collectively, “Company”, or “we/our/us”), we own and operate a number of websites (the “Websites” or “Sites”) and mobile applications (the “Apps”). This Privacy Policy (“Privacy Policy”) applies to each Website and App that it appears on.

 

II.              Introduction

 This Privacy Policy explains how we collect, use, process, share and store Data when you use our Services, explains rights that you may have under specific data privacy and protection laws, and provides instructions on how to exercise any rights that apply to you (collectively, “Data Laws”).

 

Our Websites, Apps and Services may include links to third-party websites, plug-ins, services, social networks or mobile applications. Clicking on those links, or enabling those connections, may allow the third-party to collect or share Data about you. We do not control these third parties, and you should read each of their privacy notices before you submit any information to them.

 

III.            Scope and Application

 Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and return customers. Whether you are just browsing our website www.petagz.com, using our services as a registered user, or engaging with us as a valued customer. This policy outlines our practices and your rights related to personal information.

 

 

IV.            Types of Data We Collect and Process

 To provide our Sites, Apps and Services to you, we must collect and process data information about you, including Personal Information (the data collectively referred to as “Data” or “Personal Data”). The following list details the types of personal information we may collect and process: 

 

Categories of personal information

Description

Account Information

Personal information we collect when you register for an account on our Sites and Apps, including:

  • first and last name;

  • e-mail address; and

  • password.

Technical Information

Personal information we automatically collect when you visit, access or navigate our Sites and Apps, including:

  • your IP address;

  • information about your computer's hardware and software (for example, the type of operating system, the browser you use, the versions of the application or software, and language settings);

  • location information (inferred from your IP address)

  • URL requested;

  • log information;

  • browser type;

  • browser history

  • online identifiers such as cookie data.

For more information about how we use these technologies, please see How we use cookies below.

Usage Information

Personal information we automatically collect about your activities on our Sites and Apps, including:

  • the date, time and pages you visit;

  • how you use our PETAGZ Services and access its contents;

  • session replay recordings (such as mouse movements, clicks, key touches, typing, and scrolling).

Transaction Information

Personal information you provide when you place an order or request a PETAGZ Service, including:

  • your shipping, billing, and payment information

  • purchase and transaction history;

  • telephone number;

  • email address.

Content Information

Personal information you provide when you upload and share content (“Content”) with us or other users within our Sites and Apps or to personalize products and services, including:

  • images;

  • photos;

  • logos;

  • content-related information such as time and place of the content creation, tags and similar information stored by your device;

  • content of reviews you write;

  • customer service chats;

  • social media;

  • any other content you choose to provide or upload when using the PETAGZ Services.

Profile Information

Personal information you share with us when you create a profile, including:

  • your gender;

  • country;

  • preferred language;

Communication Information

Personal information you provide and we automatically collect when you contact our customer service teams (e.g. chat(bot), email or phone) or communicate with us by other means (e.g. social media, text), including:

  • first and last name;

  • email address;

  • phone number;

  • subject matter;

  • description;

  • content of correspondence;

  • data exchanged with you by telephone, chat or other means of communication;

  • call recordings.

Marketing Information

Personal information you provide to receive marketing materials about our products and services, including:

  • name;

  • email address;

  • phone number;

  • mailing address;

  • marketing and communication preferences;

  • social media profile(s).

 

 

V.             Why We Process Your Data

 The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the key ways in which we use the personal information collected:

  • Authentication and security;

  • Customizing and adapting user experience;

  • Content delivery;

  • Communication efforts;

  • Analytics and performance tracking;

  • Marketing and advertising;

  • Processing transactions;

  • Research and development;

  • Customer support;

  • Fraud prevention and risk management;

  • Payment processing; and

  • Legal Reasons.

VI.            Sharing of Data to Third Parties

Where relevant and necessary, we provide your personal information to the following trusted third parties or service providers.

A.    Vendors: PETAGZ works with third-party service providers to provide, support, and improve PETAGZ services and technical infrastructure, for business services, such as payment processing, data storage, postal service providers, in relation to purchases made when you use PETAGZ Services.

 

1.     Further information can be found at Shopify Privacy Policy - Shopify (e-Commerce Platform, Payment Processing, Web Hosting, Data Storage)

2.     Further information can be found at Adobe Privacy Center (content information)

 

B.    Marketing, Advertising and Analytics Partners: We may use third-party marketing, advertising, and analytics partners to deliver personalized advertising and to help us understand how people use or interact with PETAGZ services. These partners may receive information about your use of, or interactions with, PETAGZ services, including through third-party cookies or other technologies. For example, we may make information available to third-party advertising companies to serve you with relevant ads or content and to manage, improve and measure our advertising campaigns.

 

1.     Further information can be found at Business Data Responsibility (Analytics Tracking, Google)

2.     Further information can be found at Meta | Privacy Center | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy (Advertising, Marketing)

 

C.    Change in Control: We may share Personal Data with actual or prospective acquirers, their representatives and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of PETAGZ business or assets, including in connection with bankruptcy or similar proceedings.

 

D.    Legal Reasons: We may share Personal Information as needed to: (1) comply with applicable law or respond to, investigate, or participate in valid legal process and proceedings, including from law enforcement or government agencies; (2) enforce or investigate potential violations of our terms or policies; (3) detect, prevent, or investigate potential fraud, abuse, or safety and security concerns, including threats to the public; (4) meet our corporate and social responsibility commitments; (5) protect our users' rights and property; and (6) resolve disputes and enforce agreements.

 

E.    Other Reasons or Discretion: Where you provide your authorization, we share your Personal Information as described at the time of your authorization, such as when connecting with a Third Party Service.

 

VII.          Your Rights Over Your Data

 

At PETAGZ, we recognize your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, such as the California Consumer Privacy Act (CCPA). The CCPA provides residents of California specific rights regarding their personal information, in addition to what has been described by the GDPR.

 

Below is an overview of your rights, depending on where you live, you may have some or all of the rights:

 

A.    Right of Access: You have the right to request access to the personal information we hold about you and to obtain information about how we process it.

 

B.    Right to Rectification or Correction: If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.

 

C.    Right to Delete: You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.

 

D.    Right to Limit: You can request us to only use your sensitive personal information (for example, your social security number, your genetic data, etc.) for limited purposes, such as providing you with the services you requested.

 

E.    Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.

 

F.    Right to Withdraw Consent or Opt-Out: Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

 

G.   Right to Non-Discrimination: You have the right to be protected from discrimination for exercising your rights.

 

VIII.        Exercising your rights

 

We are committed to ensuring that you exercise your rights effectively. We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions, concerns or wish to exercise these rights, please feel free to contact us at info@petagz.com.  We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws based on where you live. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

 

Also, in certain states, you may have the right to appeal our decision regarding a request related to these rights. To appeal a decision we may make regarding your request, please contact us within 60 days of receiving our response by submitting your request through the link on our website or by sending an email at info@petagz.com.  In your appeal request, please include your original request, the date of our response, and a brief explanation of why you believe our decision was incorrect.

 

IX.            How Long Do We Retain Your Data

 We will retain your Personal Data only for as long as necessary to fulfill the purposes for which we have collected it. We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

 

X.             How We Use Cookies and Other Tracking Technologies

 We use cookies, pixels and other similar technologies (collectively referred to as “cookies”) to provide and improve our PETAGZ Services, to tailor your website experience and show personalized ads.  These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

 

A. How We Use These Technologies

 1.        Essential cookies: Necessary for the website's functionality, such as authentication and security. They do not require consent.

2.        Performance and analytics cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.

3.        Functional cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.

4.        Advertising and targeting cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.

 

B. Your Opt-Out Choices and Consent to Cookies

 

Upon your first visit, our website will present you with a cookie consent banner, where you can:

1.        Accept all cookies: Consent to the use of all cookies and tracking technologies.

2.        Reject non-essential cookies: Only essential cookies will be used to provide you with necessary website functions.

3.        Customize your preferences: Choose which categories of cookies you wish to allow.

 

XI.            How We Handle the Data of Children

The PETAGZ Site and Services are not targeted at or meant for use by children under the age of thirteen (13) years old, and children under that age are prohibited from creating an account or otherwise providing their personal information. If we become aware that a child under the age of thirteen (13) has provided personal information through our Sites and/or Apps, we will delete their personal information. We ask parents or guardians to contact us at info@petagz.com if they become aware that their child has shared their personal information with us.